Our Company Privacy Policy
This Privacy Policy will explain how our organization uses the personal data we collect from you when you use our website or services.
Definitions:
Client – authorized customer that uses SimpleCRM services to track his own contacts that he manually imported or collected via Form submissions
Contact – user that voluntarily submits data via Form
Customer – refers to both Client and Contact
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
What types of cookies do we use?
How to manage your cookies?
Privacy policy of our website or service
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities?
What data do we collect?
Our company collects the following data:
Personal identification information (Name, email address, phone number, home address, age, gender)
Functional data (Form ID, time stamp for Form submission)
Tracking and advertising data (user agent data, SCRM unique ID, Google Ads identifiers, Google Analytics identifiers, Google Cookie Consent signals)
General data (date, time, other addresses, notations)
How do we collect your data?
You directly provide our Company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our services,
Voluntarily complete a customer survey or form,
Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
Manual import from other sources by Client
How will we use your data?
Our Company collects your data so that we can:
Process your order, manage your account,
Email you with special offers on other products and services we think you might like.
If you agree, our Company will share your data with our advertising partner companies:
Google Ads,
Google Analytics.
Our Company does not share, sell or transfer any user data, that might be gathered from Google, to any third party. We might only use data gathered from Google for platform operation reasons. Google user data is never used for advertising purposes without your explicit consent. Any integration with Google services (such as Google Ads or Google Analytics) complies with Google API Services User Data Policy and is limited to internal use for analytics and service functionality.
When our Company processes your order, it may send your data to, and also use resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data at Heroku Cloud center in the US.
Our Company will keep your data for a period of 10 years. Once this time period has expired, we will delete your data by pseudonymizing your data in the current database copy and removing your data from all backup copies.
Data Security and Protection
We take the security of your personal and sensitive data seriously. To protect your data, we implement the following measures:
Encryption: All data is encrypted in transit using HTTPS/TLS,
Access control: Access to any type of data is strictly limited to authorized personnel only,
Monitoring and Auditing: Our systems are continuously monitored for suspicious activity, and we perform regular security audits,
Data Minimization: We only collect and retain the minimum amount of personal data required for service functionality.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop our Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please notify us on email marketing@simplecrm.xyz .
What are your data protection rights?
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us on our email: privacy@simplecrm.xyz .
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience with our service or on our website, including:
Keeping you signed in
Understanding how you use our website.
What type of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. First-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our service or website features may not function as a result.
Privacy policies of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 6th June 2025.
How to contact us
If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on email privacy@simplecrm.xyz .
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact relevant data privacy office in your area.
